A Global Reach Technology Inc. Company

Global Reach Technology collaborates with Level 3 Communications to offer free Wi-Fi services.


Free community Wi-Fi services are being created, launched and managed via the GlobalReach Wi-Fi management platform for UK rail customers. Working together since 2014, GlobalReach and global network services provider, Level 3, saw an opportunity to help businesses offer their customers guest and corporate Wi-Fi services with a minimum bandwidth of 1MB.

ScotRail Customer Deployment

The two companies have been able to capitalise on new market opportunities across the UK. Their first engagement was the design, rollout and ongoing management of the ScotRail guest Wi-Fi service. Level 3 has significant fibre-based assets which support the UK rail network, and GlobalReach, applying its previous experience of working with London Underground, was able to design a proposition for the transport sector.

Available at 60 stations since 2014, the free passenger service, is based on Level 3’s Internet Protocol Virtual Private Network, alongside GlobalReach’s AAA RADIUS and captive portal platform, which is used to provision and authenticate users. Access points and controllers are installed on the station platforms to manage traffic.

Since the service launched in Feb 2014, it’s been used by over 1.2 million users[1].

The service is also configured to offload Wi-Fi traffic. When a train pulls into a station, the GlobalReach platform recognises the train’s MAC address, pulling all subscriber mobile traffic onto the station’s Wi-Fi network. This delivers a better, more reliable user experience while the train is parked.

Behind the scenes, administrators are able to set policies, create, view, remove and administer all wireless service accounts, to create a custom user experience and maintain service quality.

The GlobalReach platform is also used to support similar Level 3 guest Wi-Fi services for other customers in transport and legal sectors. For the legal customer, the captive portal has been built using the new GlobalReach captive portal builder wizard.

Key Highlights

– Guest and corporate Wi-Fi services for passengers and staff
– 60 ScotRail stations were first deployment in 2014
– Used by over 1.2 million users since launch
– Based on Level 3’s Internet Protocol Virtual Private Network, alongside GlobalReach’s AAA RADIUS and captive portal platform

[1] Data for period Feb 2014-October 2016.

Liquid Telecom and Global Reach Technology partner to deliver high-performance managed Wi-Fi services across Africa

New technology will enable Liquid Telecom to offer enhanced Wi-Fi services to businesses and bring benefits to consumers in the region

Liquid Telecom is now helping African businesses deploy and manage world-class Wi-Fi for their customers, through a new partnership with GlobalReach Technology.

Liquid Telecom’s managed Wi-Fi services are available to businesses that want enterprise-grade Wi-Fi without the worries of procuring and managing a wireless LAN service.

The GlobalReach service enables businesses offering Wi-Fi to their guests to connect and engage with these customers through a branded guest Wi-Fi experience and tap into new branding and advertising opportunities. It also offers comprehensive analytics on user demographics and engagement, enabling businesses to better understand their customers and tailor service to customer needs and behaviours.

“The partnership with GlobalReach brings the power and scale of a global Wi-Fi enabler into Liquid’s core network and data centres, allowing our customers to benefit from the latest Wi-Fi technology deployed in-country,” said David Behr, Chief Product Officer at Liquid Telecom.

The service combines connectivity from Liquid Telecom with hardware from Ruckus Wireless and a cloud-based platform from GlobalReach, which provides authentication, authorisation and accounting (AAA) and customisable captive portals. It enables the smallest cafes to the largest shopping malls and hotels to offer Wi-Fi securely to their customers without having to incur large up front installation costs.

“Wi-Fi that works for both staff and visitors is critical in the corporate environment, while reliable free Wi-Fi is also becoming an expectation of visitors and customers to many venues. Insights into customer behaviour leads to an enhanced customer experience, driving additional sales and enabling new revenue streams through proximity marketing, which in turn pays for the Wi-Fi service,” commented Ellie Hagopian, Head of Wi-Fi Strategy at Liquid Telecom.”

Liquid Telecom’s managed Wi-Fi is available for a fixed monthly fee and will be available in 8 countries across the region.

– The number of public Wi-Fi hotspots worldwide is projected to increase from 64 million in 2015 to 432 million by 2020, according to the latest Cisco Visual Networking Index.

– Liquid Telecom’s existing managed Wi-Fi customers, along with Liquid Telecom’s public Wi-Fi networks, will be migrated to the new platform powered by GlobalReach Technology over the coming months.

– The secure, scalable GlobalReach Technology platform delivers billions of sessions every year. It supports some of the largest and most advanced community, large enterprise and SMB Wi-Fi services, including LinkNYC in New York, London Underground with Virgin Media and XLN Business’ UK SMB Wi-Fi service.

– Liquid Telecom collected the ‘Best Wi-Fi Deployment to Connect the Unconnected in Rural Environment’ award at the World Wi-Fi Day Awards earlier this year for its free Wi-Fi project in Nakuru County, Kenya.

– Managed Wi-Fi has emerged as a compelling solution for governments and municipalities to offer free Wi-Fi to citizens in a reliable, cost-effective manner, and use that platform to deliver e-government services.

About Liquid Telecom Group:
Liquid Telecom is the leading independent data, voice and IP provider in Eastern, Central and Southern Africa. It supplies fibre optic, satellite and international carrier services to Africa’s largest mobile network operators, ISPs, financial institutions and businesses of all sizes. In June 2016, Liquid Telecom agreed to purchase Neotel, South Africa’s first converged communications network operator, for ZAR6.55 billion, creating the first pan-Africa fibre player.

Liquid Telecom has built Africa’s largest single fibre network currently spanning over 40,000km, including Neotel’s network , across borders and covering Africa’s fastest-growing economies where no fixed network has existed before.

Working under various brands, the Liquid Telecom Group has operating entities in Botswana, DRC, Kenya, Lesotho, Mauritius, Rwanda, South Africa, Uganda, UK, Zambia and Zimbabwe.

The company has been named Best African Wholesale Carrier for the last five years at the annual Global Carrier Awards.

Media contact:
Bridget Fishleigh
T. +44 7946 342 903

About GlobalReach Technology:
GlobalReach Technology is a leader in Wi-Fi AAA and captive portal solutions and software that are purpose-built for today’s service providers, to manage complex wireless services for business and consumer customers.

We specialize in allowing carriers to quickly deploy tailored and advanced Wi-Fi services to meet the needs of their customers, including some of the world’s recognised most advanced and complex Wi-Fi networks.

Built using the world’s leading cloud-RADIUS / AAA authentication engine, our award-winning software also includes secure captive portal, and the only Passpoint Hotspot 2.0 online signup server (OSU) to support all major wireless networks and devices.

Our software and cloud-based platform delivers billions of authentications a year for Wi-Fi services including the award-winning LinkNYC, London Underground, San Francisco, San Jose, Sydney, Mexico and throughout Europe.

GlobalReach also provides professional services to support our deployments.

Media contact:
Kate Cleevely
T. +44 207 831 5630

Global Reach Technology is First Wi-Fi Online Signup Service with inBuilt Hotspot 2.0 Release 2 Support for Windows 10

Only OSU to Support Wi-Fi Onboarding for all Operating Systems

November 16, 2016 – WBA Wireless Congress, San Jose: The GlobalReach Passpoint Hotspot 2.0 online signup service (OSU), is now the first commercial provisioning software with inbuilt Hotspot 2.0 Release 2 support for Windows 10, said the Wi-Fi AAA and captive portal software platform company today. The updated GlobalReach OSU will be available to wireless service providers from December 1.

The news comes as number of ‘active devices’ running Windows 10 hit 400 million across 192 countries, and is on target to reach one billion users within three years.

Today’s announcement continues GlobalReach Technology’s commitment to be the only Hotspot 2.0 OSU to support all major operating systems. It follows the 2015 integration of Windows 10 Release 1 and Google’s Android ‘M’ operating systems.

The Hotspot 2.0 OSU is a built-in feature of the GlobalReach AAA RADIUS and captive portal platform. The software allows service providers and enterprises to easily onboard all devices to secure Passpoint™ Hotspot 2.0 Wi-Fi services, ending manual Wi-Fi logins and other obstacles to fast, seamless, secure connection. The OSU easily creates Passpoint user profiles allowing automatic connection to any Hotspot 2.0 Wi-Fi network.

The OSU was used to support the recent WBA City Wi-Fi Roaming Project, and is also used by some of the largest city Wi-Fi networks including LinkNYC, San Francisco and San Jose.

Today’s announcement also further supports the WBA’s vision for widespread seamless Wi-Fi access. Its Hotspot 2.0 Release 2, improves the Release 1 experience, which was based on the IEEE 802.11u standard.

“Through the Next Generation Hotspot (NGH) trials, the WBA has been driving adoption of Hotspot 2.0 technologies in order to make next generation Wi-Fi seamless, secure and interoperable. Enlarging support for online signup services and Windows 10 devices is an important step in making the vision for next generation Wi-Fi a reality,” said Shrikant Shenwai, the CEO of the Wireless Broadband Alliance (WBA). “The WBA encourages the ecosystem (device vendors, infrastructure vendors and operators) to join WBA NGH trials.”

The OSU now provides real-time provisioning for devices and operating systems, including:

– Apple iOS iPhone / iPad (including Mac OSX)
– Samsung Galaxy (S4, S5, S6, Note 3, Note 4)
– Windows 10 (mobile & laptops)
– Android Marshmallow (M) and Nougat (7)
– Hotspot 2.0 Release 1 provisioning
– Hotspot 2.0 Release 2 provisioning

Chris Spencer, chief technology officer, GlobalReach said: “We’re proud to be the first company to reach the scale of OSU device support that we’ve announced today. By enabling full Hotspot 2.0 and Passpoint access, we believe that we’re improving the way that carriers work with Wi-Fi networks, and the service quality that they can give their customers and subscribers.”

About GlobalReach Technology:

GlobalReach Technology is the Wi-Fi AAA and captive portal platform purpose-built for the world’s largest service providers, who use it to manage multiple, complex wireless services for their business customers.

Its software and cloud-based platform powers some of the world’s most complex Wi-Fi services, delivering billions of authentications a year. These include San Francisco, San Jose, New York, London, Sydney, Mexico and throughout Europe.

Media contact:
Kate Cleevely
T. +44 07754 920043

Global Reach Technology Provides Provisioning Power Behind New World Wi-Fi Day Drive to Boost Passpoint Hotspot 2.0 Roaming

GlobalReach Technology is providing the Wi-Fi OSU behind a new Wireless Broadband Alliance (WBA) programme to increase the number of consumers using Passpoint Hotspot 2.0 by giving them automatic, secure and seamless roaming across city hotspots.

Under the umbrella of the World Wi-Fi Day, New York City, San Francisco, San Jose and Singapore are temporarily setting up a city Wi-Fi roaming service. The free service will allow citizens and visiting carrier customers in the different cities to use the hotspots automatically once they’ve downloaded the Passpoint Hotspot 2.0 profile.

Users simply make a one-time download of the profile from worldwifiday.odyssys.net for seamless roaming across the cities and at all other next generation hotspots in the future.

“Using Next Generation Hotspot and Passpoint technology, the user experience is automatic and secure. It’s a perfect way for wireless service providers to add extra capacity and coverage,” said Tiago Rodrigues, senior director, Wireless Broadband Alliance.

The GlobalReach captive portal and AAA RADIUS platform for service providers features a built-in Hotspot 2.0 OSU as standard. The platform is already used to support some of the largest city Wi-Fi networks including LinkNYC, San Francisco and San Jose. It can support more than a billion authentications a month, across any mobile platform.

Wi-Fi Passpoint standard now knits together SF, San Jose, London


PCWorldLogo-2012_red-300x65A partnership that lets Wi-Fi users get on free public networks in San Francisco and San Jose, California, with a one-time joining process now also  covers a hotspot along the River Thames in London.

Global Reach Technology enables seamless secure public Wi-Fi roaming across the Atlantic

wireless-logoGlobalReach Technology connects London to cities of San Francisco and San Jose with seamless, secure Passpoint Hotspot 2.0 Wi-Fi service allowing users to access participating Wi-Fi networks automatically.

Cloudessa, Inc has been acquired by GlobalReach Technology

GlobalReach Technology, the cloud WiFi company has acquired the Intelligent Captive Portal and Cloud RADIUS / AAA technology company, Cloudessa, Inc.

GlobalReach is the leading provider of carrier-grade cloud WiFi and Passpoint™ Hotspot 2.0 services. They have designed and built some of the world’s most complex WiFi services. Odyssys® is their cloud WiFi software solution that provides businesses large and small with private and public WiFi. Their experience and depth of knowledge of all things cloud, analytics and WiFi ensures that customers can depend on reliable, scalable services that work with all common WiFi hardware.

Cloudessa, whose mission is to provide businesses with powerful and versatile cloud-hosted network access security solutions, produces smart, cost-effective products that allow enterprises and hotspot network providers to secure and control all WiFi, BYOD, and remote VPN access to their networks.

Commenting Nigel Wesley, CEO, said, “The acquisition of Cloudessa is a good fit with GlobalReach. It offers us access to a powerful technology platform. We will be integrating the technology into our Odyssys® cloud WiFi service, adding some great functionality to our carrier-grade WiFi, including integration with Google Apps, Social WiFi and other widely used enterprise databases, such as LDAP and Active Directory. We look forward to delivering a broader set of services to our customers and helping them get more out of their WiFi.”

Visit the GlobalReach Technology website

Captive Portal Sign In for Facebook, Twitter, Google Apps

With the explosive growth in the use of mobile devices, WiFi access has become increasingly important to businesses over the past few years. As you move to implement WiFi access, one important consideration is how user authentication will be handled: Will you be forced to create and maintain a separate database of usernames and passwords for WiFi access? Or is there an easier way?

When you implement RADIUS authentication and captive portal solutions from Cloudessa, there’s an easier way: You’ll be able to reuse your existing authentication infrastucture — for example, Active Directory — to authenticate WiFi users as well, with no additional data entry required.

  • You can use your existing authentication stores, including Active Directory, SQL, and LDAP, to authenticate WiFi users
  • For captive portal access, your WiFi users can connect using their Facebook, Twitter, Google+, or LinkedIn credentials
  • You can enable SAML-based login, authenticating users to the network against SAML providers Ping Identity, Okta, OneLogin, or Microsoft ADFS
  • If you’ve moved your productivity tools to Google Apps, you can even authenticate your WiFi users against the database of usernames and passwords stored by Google in the cloud

The Cloudessa AAA engine lets users quickly and easily login to the WiFi network with existing credentials – avoiding the hassle of creating and remembering credentials for the different networks they access.

Cloudessa supports industry-standard security protocols, including RADIUS, 802.1x, PEAP, EAP-TTLS, WPA2-Enterprise, PAP, and CHAP; for captive portal access, it also supports OAuth and SAML.

Read more about Cloudessa RADIUS-as-a-Service and Cloudessa AAA and Captive Portal Cloud Service.

Secure, Easily Managed WiFi Access Based on Industry-Standard 802.1X

Are you concerned your WiFi network isn’t as secure as it needs to be? Does your company’s WiFi security depend on outdated technologies such as WEP or WPA? Has the cost of implementing secure WiFi always been prohibitively high for your organization?

If you answered yes to any of these questions, we encourage you to take a look at Cloudessa RADIUS-as-a-Service.

Cloudessa RADIUS-as-a-Service is a cloud-hosted RADIUS server that provides powerful WiFi security and management benefits, at an affordable price that scales with size.

  • It provides industry-standard WiFi security — Cloudessa supports industry-standard WiFi security protocols including 802.1X, WPA2, and EAP-TTLS, EAP-TLS, and EAP-PEAP, to ensure the security of users’ login credentials and data on the wireless link.
  • It slashes network management time — Cloudessa RADIUS authenticates WiFi, BYOD, and VPN users against your existing credential stores, including Active Directory, SQL, LDAP, and new cloud user stores such as Google Apps. You won’t need to manually enter usernames and passwords or perform other redundant tasks, and your critical data stays completely under your control.
  • Its cloud-hosted architecture provides significant cost savings — With Cloudessa, there are no dedicated servers to maintain, no software to install, and no maintenance subscriptions to buy; instead, you pay a low monthly subscription fee based on the number of users who connect.

Read more about Cloudessa RADIUS-as-a-Service.

Simplify WiFi / BYOD Access and Cut Costs

More and more organizations are moving network services and productivity tools to the cloud, and with good reason: No software to install, no servers to maintain, and usage-based subscription fees. These benefits provide compelling cost savings, and free IT staff to focus on core functions.

Now, Cloudessa is offering cloud-hosted WiFi user authentication, security, and management: You’ll get the robust functionality you need to set up secure WiFi access for employees and convenient network access for visitors, as well as the ability to engage with connected WiFi users — all while enjoying the cost-savings benefits of a shared multi-tenant infrastructure.

Cloudessa’s products include:

  • Cloudessa RADIUS-as-a-Service is a low-cost, scalable way to add RADIUS/802.1x authentication to your network. Whether you’re new to RADIUS or wish to replace your on-premises RADIUS servers, Cloudessa vastly simplifies how you manage and secure Wi-Fi, BYOD, and remote VPN access to your network. It’s simple to configure, allows you to pay for only the services and number of users you actually require, and is free for up to 10 users.
  • Cloudessa AAA and Captive Portal Cloud Service — Cloudessa AAA and Captive Portal Cloud Service is a cloud services platform that lets organizations easily deploy WiFi access via browser-based login, and engage with connected WiFi users.