A Global Reach Technology Inc. Company

Liquid Telecom and Global Reach Technology partner to deliver high-performance managed Wi-Fi services across Africa

New technology will enable Liquid Telecom to offer enhanced Wi-Fi services to businesses and bring benefits to consumers in the region

Liquid Telecom is now helping African businesses deploy and manage world-class Wi-Fi for their customers, through a new partnership with GlobalReach Technology.

Liquid Telecom’s managed Wi-Fi services are available to businesses that want enterprise-grade Wi-Fi without the worries of procuring and managing a wireless LAN service.

The GlobalReach service enables businesses offering Wi-Fi to their guests to connect and engage with these customers through a branded guest Wi-Fi experience and tap into new branding and advertising opportunities. It also offers comprehensive analytics on user demographics and engagement, enabling businesses to better understand their customers and tailor service to customer needs and behaviours.

“The partnership with GlobalReach brings the power and scale of a global Wi-Fi enabler into Liquid’s core network and data centres, allowing our customers to benefit from the latest Wi-Fi technology deployed in-country,” said David Behr, Chief Product Officer at Liquid Telecom.

The service combines connectivity from Liquid Telecom with hardware from Ruckus Wireless and a cloud-based platform from GlobalReach, which provides authentication, authorisation and accounting (AAA) and customisable captive portals. It enables the smallest cafes to the largest shopping malls and hotels to offer Wi-Fi securely to their customers without having to incur large up front installation costs.

“Wi-Fi that works for both staff and visitors is critical in the corporate environment, while reliable free Wi-Fi is also becoming an expectation of visitors and customers to many venues. Insights into customer behaviour leads to an enhanced customer experience, driving additional sales and enabling new revenue streams through proximity marketing, which in turn pays for the Wi-Fi service,” commented Ellie Hagopian, Head of Wi-Fi Strategy at Liquid Telecom.”

Liquid Telecom’s managed Wi-Fi is available for a fixed monthly fee and will be available in 8 countries across the region.

– The number of public Wi-Fi hotspots worldwide is projected to increase from 64 million in 2015 to 432 million by 2020, according to the latest Cisco Visual Networking Index.

– Liquid Telecom’s existing managed Wi-Fi customers, along with Liquid Telecom’s public Wi-Fi networks, will be migrated to the new platform powered by GlobalReach Technology over the coming months.

– The secure, scalable GlobalReach Technology platform delivers billions of sessions every year. It supports some of the largest and most advanced community, large enterprise and SMB Wi-Fi services, including LinkNYC in New York, London Underground with Virgin Media and XLN Business’ UK SMB Wi-Fi service.

– Liquid Telecom collected the ‘Best Wi-Fi Deployment to Connect the Unconnected in Rural Environment’ award at the World Wi-Fi Day Awards earlier this year for its free Wi-Fi project in Nakuru County, Kenya.

– Managed Wi-Fi has emerged as a compelling solution for governments and municipalities to offer free Wi-Fi to citizens in a reliable, cost-effective manner, and use that platform to deliver e-government services.

About Liquid Telecom Group:
Liquid Telecom is the leading independent data, voice and IP provider in Eastern, Central and Southern Africa. It supplies fibre optic, satellite and international carrier services to Africa’s largest mobile network operators, ISPs, financial institutions and businesses of all sizes. In June 2016, Liquid Telecom agreed to purchase Neotel, South Africa’s first converged communications network operator, for ZAR6.55 billion, creating the first pan-Africa fibre player.

Liquid Telecom has built Africa’s largest single fibre network currently spanning over 40,000km, including Neotel’s network , across borders and covering Africa’s fastest-growing economies where no fixed network has existed before.

Working under various brands, the Liquid Telecom Group has operating entities in Botswana, DRC, Kenya, Lesotho, Mauritius, Rwanda, South Africa, Uganda, UK, Zambia and Zimbabwe.

The company has been named Best African Wholesale Carrier for the last five years at the annual Global Carrier Awards.

Media contact:
Bridget Fishleigh
T. +44 7946 342 903

About GlobalReach Technology:
GlobalReach Technology is a leader in Wi-Fi AAA and captive portal solutions and software that are purpose-built for today’s service providers, to manage complex wireless services for business and consumer customers.

We specialize in allowing carriers to quickly deploy tailored and advanced Wi-Fi services to meet the needs of their customers, including some of the world’s recognised most advanced and complex Wi-Fi networks.

Built using the world’s leading cloud-RADIUS / AAA authentication engine, our award-winning software also includes secure captive portal, and the only Passpoint Hotspot 2.0 online signup server (OSU) to support all major wireless networks and devices.

Our software and cloud-based platform delivers billions of authentications a year for Wi-Fi services including the award-winning LinkNYC, London Underground, San Francisco, San Jose, Sydney, Mexico and throughout Europe.

GlobalReach also provides professional services to support our deployments.

Media contact:
Kate Cleevely
T. +44 207 831 5630

Global Reach Technology is First Wi-Fi Online Signup Service with inBuilt Hotspot 2.0 Release 2 Support for Windows 10

Only OSU to Support Wi-Fi Onboarding for all Operating Systems

November 16, 2016 – WBA Wireless Congress, San Jose: The GlobalReach Passpoint Hotspot 2.0 online signup service (OSU), is now the first commercial provisioning software with inbuilt Hotspot 2.0 Release 2 support for Windows 10, said the Wi-Fi AAA and captive portal software platform company today. The updated GlobalReach OSU will be available to wireless service providers from December 1.

The news comes as number of ‘active devices’ running Windows 10 hit 400 million across 192 countries, and is on target to reach one billion users within three years.

Today’s announcement continues GlobalReach Technology’s commitment to be the only Hotspot 2.0 OSU to support all major operating systems. It follows the 2015 integration of Windows 10 Release 1 and Google’s Android ‘M’ operating systems.

The Hotspot 2.0 OSU is a built-in feature of the GlobalReach AAA RADIUS and captive portal platform. The software allows service providers and enterprises to easily onboard all devices to secure Passpoint™ Hotspot 2.0 Wi-Fi services, ending manual Wi-Fi logins and other obstacles to fast, seamless, secure connection. The OSU easily creates Passpoint user profiles allowing automatic connection to any Hotspot 2.0 Wi-Fi network.

The OSU was used to support the recent WBA City Wi-Fi Roaming Project, and is also used by some of the largest city Wi-Fi networks including LinkNYC, San Francisco and San Jose.

Today’s announcement also further supports the WBA’s vision for widespread seamless Wi-Fi access. Its Hotspot 2.0 Release 2, improves the Release 1 experience, which was based on the IEEE 802.11u standard.

“Through the Next Generation Hotspot (NGH) trials, the WBA has been driving adoption of Hotspot 2.0 technologies in order to make next generation Wi-Fi seamless, secure and interoperable. Enlarging support for online signup services and Windows 10 devices is an important step in making the vision for next generation Wi-Fi a reality,” said Shrikant Shenwai, the CEO of the Wireless Broadband Alliance (WBA). “The WBA encourages the ecosystem (device vendors, infrastructure vendors and operators) to join WBA NGH trials.”

The OSU now provides real-time provisioning for devices and operating systems, including:

– Apple iOS iPhone / iPad (including Mac OSX)
– Samsung Galaxy (S4, S5, S6, Note 3, Note 4)
– Windows 10 (mobile & laptops)
– Android Marshmallow (M) and Nougat (7)
– Hotspot 2.0 Release 1 provisioning
– Hotspot 2.0 Release 2 provisioning

Chris Spencer, chief technology officer, GlobalReach said: “We’re proud to be the first company to reach the scale of OSU device support that we’ve announced today. By enabling full Hotspot 2.0 and Passpoint access, we believe that we’re improving the way that carriers work with Wi-Fi networks, and the service quality that they can give their customers and subscribers.”

About GlobalReach Technology:

GlobalReach Technology is the Wi-Fi AAA and captive portal platform purpose-built for the world’s largest service providers, who use it to manage multiple, complex wireless services for their business customers.

Its software and cloud-based platform powers some of the world’s most complex Wi-Fi services, delivering billions of authentications a year. These include San Francisco, San Jose, New York, London, Sydney, Mexico and throughout Europe.

Media contact:
Kate Cleevely
T. +44 07754 920043

Global Reach Technology enables seamless secure public Wi-Fi roaming across the Atlantic

wireless-logoGlobalReach Technology connects London to cities of San Francisco and San Jose with seamless, secure Passpoint Hotspot 2.0 Wi-Fi service allowing users to access participating Wi-Fi networks automatically.

Cloudessa, Inc has been acquired by GlobalReach Technology

GlobalReach Technology, the cloud WiFi company has acquired the Intelligent Captive Portal and Cloud RADIUS / AAA technology company, Cloudessa, Inc.

GlobalReach is the leading provider of carrier-grade cloud WiFi and Passpoint™ Hotspot 2.0 services. They have designed and built some of the world’s most complex WiFi services. Odyssys® is their cloud WiFi software solution that provides businesses large and small with private and public WiFi. Their experience and depth of knowledge of all things cloud, analytics and WiFi ensures that customers can depend on reliable, scalable services that work with all common WiFi hardware.

Cloudessa, whose mission is to provide businesses with powerful and versatile cloud-hosted network access security solutions, produces smart, cost-effective products that allow enterprises and hotspot network providers to secure and control all WiFi, BYOD, and remote VPN access to their networks.

Commenting Nigel Wesley, CEO, said, “The acquisition of Cloudessa is a good fit with GlobalReach. It offers us access to a powerful technology platform. We will be integrating the technology into our Odyssys® cloud WiFi service, adding some great functionality to our carrier-grade WiFi, including integration with Google Apps, Social WiFi and other widely used enterprise databases, such as LDAP and Active Directory. We look forward to delivering a broader set of services to our customers and helping them get more out of their WiFi.”

Visit the GlobalReach Technology website

Captive Portal Sign In for Facebook, Twitter, Google Apps

With the explosive growth in the use of mobile devices, WiFi access has become increasingly important to businesses over the past few years. As you move to implement WiFi access, one important consideration is how user authentication will be handled: Will you be forced to create and maintain a separate database of usernames and passwords for WiFi access? Or is there an easier way?

When you implement RADIUS authentication and captive portal solutions from Cloudessa, there’s an easier way: You’ll be able to reuse your existing authentication infrastucture — for example, Active Directory — to authenticate WiFi users as well, with no additional data entry required.

  • You can use your existing authentication stores, including Active Directory, SQL, and LDAP, to authenticate WiFi users
  • For captive portal access, your WiFi users can connect using their Facebook, Twitter, Google+, or LinkedIn credentials
  • You can enable SAML-based login, authenticating users to the network against SAML providers Ping Identity, Okta, OneLogin, or Microsoft ADFS
  • If you’ve moved your productivity tools to Google Apps, you can even authenticate your WiFi users against the database of usernames and passwords stored by Google in the cloud

The Cloudessa AAA engine lets users quickly and easily login to the WiFi network with existing credentials – avoiding the hassle of creating and remembering credentials for the different networks they access.

Cloudessa supports industry-standard security protocols, including RADIUS, 802.1x, PEAP, EAP-TTLS, WPA2-Enterprise, PAP, and CHAP; for captive portal access, it also supports OAuth and SAML.

Read more about Cloudessa RADIUS-as-a-Service and Cloudessa AAA and Captive Portal Cloud Service.

Secure, Easily Managed WiFi Access Based on Industry-Standard 802.1X

Are you concerned your WiFi network isn’t as secure as it needs to be? Does your company’s WiFi security depend on outdated technologies such as WEP or WPA? Has the cost of implementing secure WiFi always been prohibitively high for your organization?

If you answered yes to any of these questions, we encourage you to take a look at Cloudessa RADIUS-as-a-Service.

Cloudessa RADIUS-as-a-Service is a cloud-hosted RADIUS server that provides powerful WiFi security and management benefits, at an affordable price that scales with size.

  • It provides industry-standard WiFi security — Cloudessa supports industry-standard WiFi security protocols including 802.1X, WPA2, and EAP-TTLS, EAP-TLS, and EAP-PEAP, to ensure the security of users’ login credentials and data on the wireless link.
  • It slashes network management time — Cloudessa RADIUS authenticates WiFi, BYOD, and VPN users against your existing credential stores, including Active Directory, SQL, LDAP, and new cloud user stores such as Google Apps. You won’t need to manually enter usernames and passwords or perform other redundant tasks, and your critical data stays completely under your control.
  • Its cloud-hosted architecture provides significant cost savings — With Cloudessa, there are no dedicated servers to maintain, no software to install, and no maintenance subscriptions to buy; instead, you pay a low monthly subscription fee based on the number of users who connect.

Read more about Cloudessa RADIUS-as-a-Service.

Simplify WiFi / BYOD Access and Cut Costs

More and more organizations are moving network services and productivity tools to the cloud, and with good reason: No software to install, no servers to maintain, and usage-based subscription fees. These benefits provide compelling cost savings, and free IT staff to focus on core functions.

Now, Cloudessa is offering cloud-hosted WiFi user authentication, security, and management: You’ll get the robust functionality you need to set up secure WiFi access for employees and convenient network access for visitors, as well as the ability to engage with connected WiFi users — all while enjoying the cost-savings benefits of a shared multi-tenant infrastructure.

Cloudessa’s products include:

  • Cloudessa RADIUS-as-a-Service is a low-cost, scalable way to add RADIUS/802.1x authentication to your network. Whether you’re new to RADIUS or wish to replace your on-premises RADIUS servers, Cloudessa vastly simplifies how you manage and secure Wi-Fi, BYOD, and remote VPN access to your network. It’s simple to configure, allows you to pay for only the services and number of users you actually require, and is free for up to 10 users.
  • Cloudessa AAA and Captive Portal Cloud Service — Cloudessa AAA and Captive Portal Cloud Service is a cloud services platform that lets organizations easily deploy WiFi access via browser-based login, and engage with connected WiFi users.


Cloudessa For Hotspot Access, Plus New Pricing

July 2013

In This Issue

• Welcome, from Cloudessa CTO Stan Kladko

• Powerful Hotspot Access Control from Cloudessa

• Second Look: Cloudessa Service

• New, Simplified Pricing

Offer: Your First 10 Users are Free

This makes it easy to evaluate Cloudessa RADIUS, with your own systems, absolutely free of charge. Learn more about our 10 free user offer.

Connect with Cloudessa

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Get Control of WiFi and BYOD Access Security, With Cloudessa

Thank you for your interest in Cloudessa solutions. We’ve been hard at work here at Cloudessa, and wanted to provide an update on all that’s been happening.

First and foremost, we are seeing more and more interest from hotspot network owners and service providers who are looking to implement a “captive portal” customer engagement platform as part of their WiFi access. If you’re in the midst of a WiFi deployment for your company or client base, don’t miss our article below on the key role Cloudessa RADIUS and user authentication play in these hotspot deployments.

And, those of you who are managing smaller networks may wish to take a second look at Cloudessa RADIUS-as-a-Service, our cloud-hosted RADIUS solution that offers powerful network security and management benefits, at an affordable price that scales with size.

Finally, concurrent with these new solutions, we are rolling out new, simplified pricing that makes our RADIUS solutions more affordable than ever.

Please keep reading for more information on these topics, and let us know if we can be of any assistance to you. We look forward to working with you.

Best regards,

Stan Kladko

CTO, Cloudessa

Cloudessa RADIUS Provides Powerful and Cost-Effective Hotspot Access Control

Would you like to derive more value from the hotspot access you’re providing in your retail location, co-working space, or other enterprise?

By implementing “captive portal” browser-based login as part of your WiFi deployment, you can. With these systems in place, you’ll have new ways to build customer and brand loyalty, increase engagement, gain customer insight, and upsell new services.

Cloudessa plays a key role in these WiFi deployments, interfacing with captive portal systems to authenticate users to the network and deliver the appropriate level of service, and is the ideal RADIUS solution for hotspots. It:

  • Is extremely cost-effectiveCloudessa RADIUS is licensed according to number of configured access points (APs), so you pay only for the access you use
  • Supports APs and captive portal browser-based login from all leading vendors, including Meraki, Cisco, and Ruckus WirelessCloudessa interfaces seamlessly with captive portal functionality to provide the user sign-on and service delivery experience you require
  • Configures WiFi customer service levelsCloudessa lets you configure the service levels, such as session time limits or bandwidth restrictions, that make sense for your business
  • Authenticates users against any back-end databaseCloudessa runs with your existing authentication infrastructure; in addition we offer a powerful API that lets you automate the interaction with third party self-registration or user / guest management systems
  • Provides the convenience of cloud-based managementCloudessa requires no physical footprint and eliminates hardware and software costs and complexity

We’ve worked with a number of hotspot operators over the past several months, and are starting to see a significant deployment of Cloudessa RADIUS in these environments. Refer to the links below for more information:

Introducing Cloudessa

Are you worried that you’re not providing an adequate level of WiFi security in your office? Have you evaluated RADIUS servers as a possible solution in the past, only to find them too expensive and time-consuming to install and maintain?

If so, we encourage you to take a look at Cloudessa, our cloud-hosted server , at an affordable price that scales with size.

First and foremost, Cloudessa lets you set up the level of WiFi security in your office you should be running: you’ll be able to configure and enforce industry-standard 802.1X/WPA2 security on your network, providing both strong credential and data security and allowing you to protect against security breaches. Cloudessa also supports VPN access.

In addition to the strong WiFi security it supports, Cloudessa RADIUS-as-a-Service:

  • Is easy to install and run – There’s no software or hardware to install, no redundant and time-consuming data entry, and you can leave the maintenance to us.
  • Slashes network management time and costs Cloudessa RADIUS authenticates WiFi, BYOD, and VPN users against your existing credential stores, including Active Directory, SQL, LDAP, and new cloud user stores such as Google Apps. You won’t need to manually enter usernames and passwords or perform other redundant tasks, and your critical data stays completely under your control.
  • Provides low-cost security, scalable to your requirements – With Cloudessa RADIUS, you pay only for the access you need; we offer licensing based on number of users or devices, and you can increase or decrease these values at any time
  • Offers flexible access options, to support guest or BYOD access – For network access by contractors, partners, or other BYOD users, Cloudessa RADIUS supports the captive portal browser-based login capabilities offered in access gateways such as those by Meraki.

Learn more about the Cloudessa RADIUS-as-a-Service.

New, Simplified Pricing Makes Cloudessa RADIUS More Affordable Than Ever

Based on customer feedback, we have simplified our pricing structure for Cloudessa RADIUS-as-a-Service and the Cloudessa RADIUS Appliance.

Learn more about Cloudessa RADIUS pricing.

Cloud Captive Portals

Cloudessa AAA and Captive Portal Cloud Service, our lets you easily deploy WiFi captive portals.

Cloudessa AAA and Captive Portal Cloud Service benefits:

  • Increase the average value of every customer visit — Engage with WiFi users to upsell products, increase social network following, and drive membership in loyalty programs
  • Provide the easiest WiFi connectivity, fully integrated with your existing infrastructure — WiFi users can login with their loyalty program credentials, social networking credentials, or virtually any other back-end database system you’re running
  • Increase brand awareness —  Cost-effectively deliver campaigns that promote brand recognition and engagement

Whether your goal is to monetize the free WiFi service you provide your customers, to influence purchasing behavior in the same way that online retailers are able to, or simply to provide the easiest BYOD network connectivity possible, Cloudessa provides the flexibility you need to create the WiFi user experience that makes sense for your business.

Read more about Cloudessa AAA and Captive Portal Cloud Service.